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How pk688 Handles Your Personal Information

When you open an account with pk688, we collect only what we need to run your wallet, process payments via bKash, Nagad and Rocket, and keep your account secure.

Account data protectedbKash, Nagad, Rocket payment details handled securelyNo data sold to third partiesYour rights clearly statedContact us any time to request changes
pk688 How pk688 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use encrypted connections across every page and transaction so your bKash, Nagad and Rocket payment details move safely between your device and our servers. Account access is protected by OTP verification on login, and any unusual session from an unrecognised device triggers an additional check before entry is allowed. We review our data practices regularly to stay aligned with applicable rules, and we update this policy when practices change.

Encrypted Transactions

All payment data — whether you use bKash, Nagad or Rocket — travels over encrypted connections. We do not store full payment credentials on our servers after a transaction completes.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can block or clear cookies through your browser without losing your account data.

Data Retention Policy

Active account data is held for as long as your account is open. Once you close your account, deletion begins within the period required under applicable rules in your eligible region.

Your Right to Access

You can request a copy of the data we hold on your account at any time. Contact support via live chat or email and we'll confirm what is held and in what form.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete your personal information, contact our support team directly. We aim to respond to all data-related requests within a reasonable time. You can also ask us to confirm what data we hold on your account, including any payment records linked to bKash, Nagad or Rocket. Availability of specific rights depends on your local law and eligible region.

Live Chat Start a chat session from any page on pk688. Our support team can log your data request and pass it to the right team straight away.
Email Support Send your data request by email with your registered account details. We'll confirm receipt and follow up with the outcome of your request.
Account Settings Some data corrections — like updating your phone number or preferred payment method — can be handled directly inside your pk688 account settings without contacting support.

Privacy Questions We Hear Most Often

Below are the data and privacy questions we get most often from people using pk688 in Bangladesh. If your question is not covered, reach out via live chat or email and we'll walk you through it directly.

We collect your name, phone number, email and the payment method you add — bKash, Nagad or Rocket. We also log your device type and session IP to protect your account from unauthorised access.

Payment details are shared only with the processor handling your transaction — bKash, Nagad or Rocket as applicable. We do not pass payment data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We'll confirm what data is held and provide it within a reasonable timeframe, subject to your eligible region.

Yes. Submit a deletion request through live chat or email. Once confirmed, we begin the process within the period set by applicable rules. Some records may be retained as required by law.

We use session cookies to keep you logged in and performance cookies to measure page load. You can manage or block cookies in your browser settings; this does not affect your account data.

Access and the rights available to you depend on your local law and eligible region. We encourage you to review local regulations before using the platform and to contact support if you have questions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.